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HEALING WATERS UPDATE · Closed October 5–25 for scheduled maintenance. Reopening October 26

THE PEARL GUIDE
everything you're wondering
and a few things you didn't know to ask
From your first visit to what to wear, where to go, and how to make the most of your time with us, we've gathered everything you need to know.
frequently asked questions
YOUR FIRST VISITHOURS OF OPERATIONRESERVATIONS AND STANDARDSPRIVATE EVENTSTHE SPAHEAD TO SOLE HEALING WATERSMOVEMENTMEMBERSHIPSPERMANENT JEWELRY
How many guests do I need for a curated retreat?
Our curated retreats are designed for groups of 8 or more. Maximum group size may vary depending on the experiences selected.
What is included in a curated retreat?
Each retreat includes your selected wellness experience, time in THE Lotus Room, our private gathering space, curated bites and refreshments, THE pearl brownies, tea + infused water, and a dedicated event host.
Can we customize our retreat?
Absolutely. Enhancements make it easy to personalize your gathering with options including a Spa Break, THE Glow Station, spa services, boxed lunches and permanent jewelry.
What is the Spa Break?
A simple moment of relaxation built into your gathering with aromatherapy towels and soothing eye masks. Spa Break is available for $10 per person.
Can we add spa services?
Yes. Select 30-minute spa experiences are available for $95 per person and can be added to your retreat based on availability.
What is the Glow Station?
THE Glow Station is a hands-on, make-and-take experience designed to add a little creativity to your gathering. Your group chooses two creations to make and take home, with options such as body oil, aromatherapy rollers, bath salts, body butter, toner, bracelets, oyster decoupage and seasonal creations.Glow Station selections may vary seasonally.
Can we add lunch?
Yes. Individually prepared boxed lunches can be added to your gathering. Each includes your choice of sandwich or wrap, fresh fruit salad, pasta salad and two house-baked cookies.VIEW BOXED LUNCH MENU →
Can you accommodate dietary restrictions?
Please let your event coordinator know about allergies or dietary needs when planning your gathering. We'll let you know which available selections can accommodate your group.
How long will our gathering last?
Timing varies depending on the retreat and enhancements you select. Your event coordinator will create the flow of your gathering and confirm your event timeline in advance.
Is THE Lotus Room private for our group?
Yes. Your retreat includes time in Lotus, our private gathering space.
Is THE Healing Waters a private experience?
Healing Waters is a shared experience and is not reserved exclusively for your group. Private rentals are available after hours. Please contact our event coordinator at events@thepearlspa.com for more details.
Are movement experiences private?
Your customized movement experience is reserved specifically for your group.
What should we wear?
Comfortable clothing is recommended for movement experiences. If your retreat includes Healing Waters, please bring a swimsuit. Additional details will be provided before your gathering.
When is our final guest count due?
Your final guest count is due 7 days prior to your event. Any decrease in guest count must also be made at least 7 days in advance.
What is the cancellation policy?
Events that include spa services require at least 2 weeks' notice for cancellation. All other events require at least 5 days' notice to preserve the full deposit. Cancellations made within 5 days of the event may result in forfeiture of the deposit.
How much time do we have for set up and breakdown?
Arrival and setup time are not included in your event time, so setup should be planned with your event coordinator in advance.Your event includes one hour for breakdown following the gathering.
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