top of page
HEALING WATERS UPDATE · Closed October 5–25 for scheduled maintenance. Reopening October 26

THE PEARL GUIDE
everything you're wondering
and a few things you didn't know to ask
From your first visit to what to wear, where to go, and how to make the most of your time with us, we've gathered everything you need to know.
frequently asked questions
YOUR FIRST VISITHOURS OF OPERATIONRESERVATIONS AND STANDARDSPRIVATE EVENTSTHE SPAHEAD TO SOLE HEALING WATERSMOVEMENTMEMBERSHIPSPERMANENT JEWELRY
What is a Head to Sole Therapy?
Head to Sole Therapies are immersive wellness experiences designed to restore body, mind, and spirit through luxurious scalp care, therapeutic touch, soothing foot rituals, and intentional moments of deep relaxation.
Is this a head spa?
Head to Sole draws inspiration from the rich traditions of Japanese, Korean, and Vietnamese head spa practices, each known for combining scalp care, relaxation, and intentional touch. We've thoughtfully blended elements of these time-honored approaches with modern scalp wellness, botanical therapies, and THE pearl's philosophy of whole-person care to create an experience that promotes nervous system restoration. Head to Sole brings together the best of these influences in a personalized journey designed to support healthy hair, a healthy scalp, and deep relaxation from Head to Sole.
Is this experience appropriate for all hair types and textures?
Yes. Our therapists are trained to work with a variety of hair types and textures and will personalize your experience based on your individual needs.
Are there any conditions or hair enhancements that would prevent me from receiving a Head to Sole Therapy?
Head to Sole is designed to be an inclusive experience, and we proudly welcome guests with extensions, braids, locs, twists, and other protective hairstyles. Your therapist will customize the treatment to safely care for your scalp while preserving your hairstyle as much as possible.Because the experience includes water, steam, and therapeutic touch, guests should understand that slight loosening, frizz, or changes in the appearance of the hairstyle may occur. While we take every precaution to protect extension attachment points and the integrity of your style, the treatment may be modified based on your individual hair type and installation method.Guests wearing clip-in extensions, halo extensions, wigs, or toppers will be asked to remove them prior to the treatment.For the most comfortable experience, we generally recommend scheduling Head to Sole at least 5–7 days after a new installation of braids, locs, twists, or extensions whenever possible.Guests with allergies, sensitivities, recent cosmetic procedures, pregnancy, or other health concerns are encouraged to let us know when scheduling so we can personalize the experience and ensure your comfort. If you are unsure whether a Head to Sole Therapy is right for you, our team will be happy to help guide you.If a Head to Sole Therapy is not appropriate for you, our team will be happy to recommend alternative experiences, including THE sacred sole, THE sacred point, or other wellness and spa services that may better suit your needs.
Will my hair be washed?
Yes. Each Signature Experience includes a luxurious scalp cleanse and nourishing treatments designed to leave your scalp feeling refreshed and your hair soft and healthy.
For dry treatments that still assist with nervous system regulation, consider our Sacred Experience options.
Will my hair be dried or styled?
Head to Sole Therapies are intentionally designed to extend beyond your time in the treatment room. Guests leave with damp hair, allowing nourishing ingredients and scalp therapies to continue supporting hair and scalp wellness long after the experience has ended.
We invite you to embrace a slower pace, continue your self-care journey, and style your hair at home as desired. For guests who prefer, blow dryers are available in our locker rooms for light drying and touch-ups following treatment.
Should my hair be brushed prior to my service?
To ensure the most comfortable and effective Head to Sole experience, we ask that guests arrive with hair free of significant tangles or matting. Starting with tangle-free hair helps protect the hair from unnecessary breakage and allows your therapist to dedicate more of your appointment to scalp care, therapeutic touch, and relaxation rather than detangling. For your convenience, a clean brush will be available at check-in for you to use before your treatment and again afterward should you wish to gently detangle or refresh your hair before leaving. If your hair is significantly matted or tangled upon arrival, your therapist may need to modify the service, as extensive detangling is outside the scope of the experience.
How do I choose the right experience and wellness journey?
Every Head to Sole experience begins with a personalized wellness journey designed to support the unique needs of your scalp, hair, and nervous system. Guests will work with their therapist to choose from Detox, Nourish, or Restore, with each journey featuring carefully selected products and the thoughtful integration of Lotus Wei flower essences to enhance relaxation and create a deeply sensory experience.Detox focuses on clarity and refreshment of the scalp and mind. Inspired by Quiet Mind, this journey encourages feelings of lightness, clarity, and renewal.Nourish focuses on replenishing moisture and restoring softness to the hair and scalp. Inspired by Infinite Love, this journey encourages feelings of nourishment, self-care, and heartfelt connection.Restore focuses on easing tension and encouraging deep relaxation to support nervous system wellness and overall well-being. Inspired by Inner Peace, this journey invites stillness, balance, and profound restoration. Whether you choose THE reset, THE ritual, or THE ceremony, your therapist will help guide you toward the experience and wellness journey best suited to your needs.
How do Head to Sole Therapies support nervous system wellness?
Head to Sole Therapies are thoughtfully designed to encourage deep relaxation and help the body shift from a state of stress into one of rest and restoration. Through soothing scalp therapies, intentional touch, sensory elements, aromatherapy, and calming rituals, each experience is created to quiet the mind and promote an overall sense of well-being.
While Head to Sole Therapies are not medical treatments, many guests describe feeling deeply relaxed, restored, and renewed following their experience.
What can I expect during the Head to Sole experience at the-pearl-spa?
THE Head to Sole experiences are designed to provide a deeply relaxing and rejuvenating wellness treatment in a serene environment. Your session will take place in a peaceful semi-private Suite, where you will have your own dedicated Head Spa bed equipped with a small privacy curtain to ensure comfort and discretion. Throughout the entire experience, your therapist will focus solely on your needs, delivering personalized care without interruption. You will remain comfortably covered in a facial gown and spa linens, preserving your modesty while allowing easy access for the treatment. This combination of exclusive space, personalized attention, and thoughtful comfort reflects the-pearl-spa’s commitment to exceptional client service and holistic well-being.Private sessions for one or two people are available for an additional fee. Please contact us for more information about reserving your private space.
bottom of page
