Not at all. THE pearl is open to everyone. Memberships are simply a way for guests who visit regularly to make wellness part of their routine. You’re always welcome to enjoy our spa, THE healing waters, movement classes, wellness experiences, or host your own event without a membership.

Spa services and THE healing waters are offered by appointment only and do not accommodate walk-ins. Weekends and evenings tend to fill quickly, so we highly recommend booking in advance. For your convenience, we encourage scheduling your next visit before leaving to ensure your preferred time and experience.Mind-body movement classes also have capacity limits to maintain a comfortable and supportive environment. Advance reservations are strongly recommended to secure your space.

THE pearl is located at 10275 Little Patuxent Parkway, Suite 102 in downtown Columbia Maryland. Enjoy ample parking at the lower level lot of the building, located on the lakefront. We suggest using the entrance that shares a stop light with The Columbia Mall (across from Union Jacks). Upon turning, pass Whole Foods and continue down to the lower lot. Our entrance is in the same building straight through the double doors. Ample parking is provided across in the parking garage across the building. GET DIRECTIONS

Absolutely. With so many ways to experience THE pearl, sometimes the hardest part is deciding where to begin. Tell our Reservations team what you’re looking for: deep relaxation, pain relief, better sleep, glowing skin, movement, quiet time, or simply an escape, and we’ll help you find the experience that feels right for you.

If you are enjoying several services at THE pearl in one day, we suggest the following order to ensure that you receive the maximum benefits: Mind-body movement classTHE healing waters (please give yourself at least 30 minutes between healing waters sessions and spa services to shower, dry off and re-robe)Massage servicesBody treatmentsFacial servicesHead to sole treatments

THE pearl is primarily an adult wellness destination, and age requirements vary by experience. Healing Waters is reserved for guests 18 and older. Movement classes are available to guests 16 and older. Most spa services are available beginning at 16 with parental permission. Spa services and movement classes for guests under 16 may be considered on a case-by-case basis and must be authorized in advance. A parent or guardian may be required to remain on-site or in the treatment room depending on the guest’s age and service.For the safety and comfort of all guests, children may not wait unattended in our lounges or other areas of THE pearl while a parent or guardian receives a service. Please make childcare arrangements prior to your visit.

We recommend arriving 15–30 minutes before your scheduled appointment so you have time to check in, change if needed, and settle into your experience without feeling rushed.

Come comfortable. What you’ll need depends on your experience. Spa guests will be provided robes and slippers, Healing Waters guests should bring a swimsuit and shower shoes, and movement guests should wear comfortable clothing appropriate for class. We’ll provide any additional instructions specific to your reservation.We recommend leaving valuables at home whenever possible.

Check in with our reception team and we’ll take it from there. We’ll confirm your experiences, show you where to go, and help you get settled so you can stop thinking about logistics and start enjoying your time at THE pearl.

Absolutely. In fact, that’s one of the best ways to experience THE pearl. Pair a spa treatment with Healing Waters, add a Head to Sole experience, spend time in THE Element Experience, or begin your day with movement. Our Reservations team can help you create a day that flows beautifully from one experience to the next.

We invite you to unplug while you’re here, but we understand that sometimes a little scrolling is part of relaxing. Phones are welcome when used quietly. Please keep devices on silent, use headphones for audio, and step away from relaxation areas if you need to make or take a call.

While we welcome you to capture your own memories, we ask that all photography and filming be done with mindfulness and respect for the experience of others.1. Respect PrivacyOnly capture images or video of yourself or your invited group.Never photograph or film other guests or staff without their clear permission.Photography and filming are not permitted in treatment rooms without prior permission from your provider.For the comfort, safety, and privacy of all guests, photography, filming, and video calls are strictly prohibited in all locker room areas at THE pearl.2. Keep the FlowPhotos and videos should be quick, discreet, and should not interrupt services, classes, treatments, or the natural flow of the space.Tripods, lighting equipment, or elaborate setups are not permitted during business hours.Avoid blocking walkways, entrances, or access to amenities.3. Device EtiquetteKeep devices silenced and stored away when not actively taking a photo.No loud conversations, video playback, or speakerphone use in any guest areas.4. Professional & Promotional UseAny professional, promotional, or media shoots must be pre-approved by management and scheduled outside of guest hours.Enforcement Our team may ask guests to stop photographing or filming if it disrupts the environment, service flow, or violates privacy.

Yes. Locker rooms with private showers are available for guests using experiences that include locker room access. Lockers are assigned when appropriate for your visit, and our team will show you everything you need when you arrive.

We provide towels, shower toiletries, and hair dryers for guests using our locker rooms, so there’s no need to pack your bathroom. If your experience includes a robe and slippers, or you’ve selected our Healing Waters Premium Experience, we’ll have those waiting for you as well.

We do not currently offer food service, but if you’re spending the day with us, you’re welcome to bring a light personal meal or snack to enjoy in a designated area. Whole Foods is conveniently located directly above us, with several restaurants just a short walk away. Planning something for a group? Outside catering and group food setups must be arranged in advance as part of a private gathering.

Absolutely, and congratulations! Please let us know that you’re expecting when making your reservation so we can help guide you toward experiences that are appropriate for you and your stage of pregnancy. Certain treatments, temperatures, techniques, and amenities may not be recommended during pregnancy, so we may suggest modifications or ask that you consult your healthcare provider before participating.

Please let us know about any medical conditions, injuries, allergies, recent procedures, medications, or other considerations that could affect your experience. We’ll do our best to help you select an appropriate service and make reasonable modifications when possible. For certain conditions or experiences, we may recommend consulting your healthcare provider before your visit.